1. Introduction
This Privacy Policy describes how VITAHERBALS AND NUTRA VENTURES (“we”, “our”, “us”) collects, uses, stores, and protects personal data in accordance with the Digital Personal Data Protection Act, 2023 (India).
Website: https://vitaherbals.in
2. Personal Data We Collect
We may collect the following personal data:
- Name
- Email address
- Phone number
- Billing and shipping address
- IP address and device/browser information
- Comments and communication data
Payment details are processed securely through third-party payment gateways and are not stored by us.
3. Purpose of Data Collection
We collect personal data for:
- Processing orders and deliveries
- Customer support and communication
- Website security and spam prevention
- Improving website performance
- Marketing communications (only with consent)
4. Consent
By providing your personal data, you consent to its collection and use for the stated purposes.
You may withdraw consent at any time by contacting us.
5. Data Sharing
We may share personal data with:
- Payment gateways
- Shipping partners
- Website hosting, analytics, and security providers
Data is shared only to the extent necessary and under confidentiality obligations.
6. Cookies
We use cookies to:
- Maintain login sessions
- Remember preferences
- Analyze website usage
You may disable cookies via your browser settings.
7. Data Security
We implement reasonable technical and organizational safeguards to protect personal data from unauthorized access, loss, or misuse.
8. Data Retention
Personal data is retained only for as long as necessary to fulfill legal, business, or operational requirements.
9. Your Rights (DPDP Act, 2023)
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Register a grievance using contact us and we are here to solve your issues/concerns.
10. Contact / Grievance Officer
VITAHERBALS AND NUTRA VENTURES
Flat No. 501, 5th Floor, Anasuya Nilayam, Plot No. 10 Road No. 2, Vivekananda Nagar, Near Vivekananda Nagar Colony Sub Post Office Hyderabad, Medchal Malkajgiri District, Telangana – 500072
Support – admin@vitaherbals.in
